Skill Recruitment - Air Cambodia - Proudly The National Flag Carrier

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Ground Service Executive

Position	Ground Service Executive
Term:	Full Time (Workshift)
Gender:	Female or Male Cambodian
Foreign Language:	Intermediate level in English (minimum requirement, an upper degree is an advantage).
About the Role:	We are seeking a meticulous and vigilant Crew Tracker to join our Operations team. You will be responsible for monitoring and managing the schedules of our cabin crew and pilots, ensuring that all flights are staffed correctly and in compliance with safety regulations and company policies.
Key Responsibilities:	Supervise services those suppliers deliver to passenger, aircrafts, crews in accordance with service policies, procedures and standard, requirements of safety, security and quality of Air Cambodia. Provide instructions for, assist check-in agent in checking travel documents (passport, visa, resident permit…), asking security and safety question, checking safety and security of luggage, checked baggage and ticket acceptance pursuant to regulation of Air Cambodia and the other marketing carriers when providing check-in and boarding service for passenger. Ensure closing check-in counter on time. Update flight status, aircraft status to concerning service units to ensure effective operation of flight. Check reservation of passenger, make sure catering order pursuant to Air Cambodia policies, standard, requirements of quantity, safety, security, quality and inform to catering company and crews any change of catering order or special service requirement on time. Ensure all baggage are checked with correct to final destinations as per passenger itinerary and recognize the flight number departing from assigned airport. Ensure excess baggage charges are collected in accordance with Air Cambodia policies. Ensure manpower arrangement, equipment, and facility for boarding service are ready 30 mins before STD. Provide instructions for, assist check-in agent to check and ensure prohibited dangerous items are identified and prevented uploading on cabin and cargo compartment of aircraft. Ensure offload baggage 05 mins prior to STD if passenger do not show up at the gate. Supervise the boarding procedure and keep often contact with airside staffs during boarding process. Handle irregular flights or/and INAD passenger and then report to ASM/SM immediately. Upon requesting of ASM/SM, carries out non-routine duty or task assigned and timely report to ASM/SM, the process and achievements.
What You'll Bring (Essential Skills & Qualities):	Bachelor’s Degree (minimum requirement, an upper degree is an advantage) Upper-intermediate level in English (minimum requirement, an upper level is an advantage) MS Office Check-in system (an advantage). Software of passenger statistic (an advantage).
What We Offer:	A competitive salary and a comprehensive benefits package. The opportunity to be a critical part of our flight operations, directly impacting safety and efficiency. A dynamic and fast-paced work environment. Access to training and development to advance your career within airline operations.
Want To Apply:	Apply now by submitting your comprehensive CV with your expected salary through our dedicated Google Form: https://forms.gle/W2JSkk1RvjANH5qPA. We look forward to reviewing your application and potentially embarking on this exciting journey with you. Our recruitment process is designed to be transparent, efficient, and respectful, ensuring a positive experience for all candidates. For any inquiries, please contact our recruitment team at 071-66 000 36.

Life at Air Cambodia

“Diversity of cultures
gives a better opportunity
of learning.” – Current
Employee

“The workload is very
doable. The atmosphere is
easy going. ...” – Captain

“Joining Air Cambodia has been one of the best career
decisions I’ve made.” –
Current Employee

“…, could be great for
first steps into aviation.”–
Pilot

Proudly Serve the Kingdom

"Air Cambodia offers real growth and the pride of building our nation’s aviation future."

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Ground Service Executive

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